Frequently Asked Questions

FAQ

Do you offer a free trial class?

Yes, we can offer one free trial class per student, if there is availability in that class. Also, we do not offer free trials during the month of August because we are working on organizing classes. To schedule a trial class you must have a parent portal login with us, and then email us at Jamiestumblehouse@gmail.com

How much does tumbling cost?

All students pay a $25 registration fee per student or $50 per family (Non-refundable). We also charge your last month’s tuition (May since our season runs August-May) at the time of registration (Non-Refundable). Plus we charge your current month’s tuition. For example: I sign my child up for the Starz tumbling class in September. I will pay $25 registration fee + $60 May Tuition + $60 September Tuition for a total of $145. Then it would be $60 each month after through April.

How much is each class?

Tiny Tumblers $55/month Starz-$60/month Hotshots-$60/month Excel-$65/month Elite-$70/month

If we withdraw before the end of the season do I get my May tuition refunded?

We do not refund your May tuition if you withdraw your student before the end of the season. This helps cover our costs for a month while we try to fill the vacant spot.

What if my child is sick or we are out of town and misses class?

We offer one makeup class a month for students who are sick or out of town. So if you are out of town for a couple of weeks, you still only get one makeup class. To arrange a makeup class, please contact us at jamiestumblehouse@gmail.com

What if my child has an injury or illness and can’t attend for a while?

Please email us at jamiestumblehouse@gmail.com and we discuss your options.

Do Monday classes get extra makeup classes because of the Monday holidays?

We count how many classes each day of the week get for the whole season. Even with all the Monday holidays our Monday classes are only short a day or two. So we offer one makeup for the whole season for our Monday students. To schedule that makeup please email us at jamiestumblehouse@gmail.com

How do I see your current class schedule and class openings?

To access our most up to date class schedule please check out our parent portal. The portal will also show you if a class if full or how many open spots are left.

How do I see the calendar to know if we have class or not?

When you click on the parent portal page, you will see a message on the bottom left hand corner that lists all the holiday breaks for tumbling. https://dancestudio-pro.com/online/ jamiestumblehouse

How do I withdraw my student during the middle of the season?

To withdraw your student from tumbling, you will need to email us at jamiestumblehouse@gmail.com.

What if we need to switch classes during the season?

We understand that sometimes your schedules change during the season. If we have openings we are happy to switch your child to a different class at the same skill level. You are not able to make this change in the parent portal, please reach out to us to inquire about changing classes.

Can I pay cash?

Yes you can pay cash after your initial registration. Cash must be placed in an envelope with your child’s name on it and the date of payment. Please hand the cash envelope to one of the coaches before the 10th of each month.

Do I have to enroll in Auto-Pay if I want to pay cash?

Yes, we require each family to be enrolled in auto-pay. Your credit/debit card or checking account will not be billed as long as we receive your cash payment before the 10th of each month. If we do not receive your payment before the 10th your account will be billed

What does my child need to wear to tumbling?

Many students wear a leotard and shorts or tank/shirt and shorts. As long as it is stretchy and somewhat form fitting so coaches can spot easier, it will work! Also please have pulled back away from the face.

Do you offer private tumbling lessons?

At times our coaches offer private lessons but they are for current Jamie’s Tumble House students. Please reach out to us to inquire about private lesson options.

What is the best way to get a hold of you?

The best way to get a hold of us is through email: jamiestumblehouse@gmail.com. Please note, that we do not work on weekends and may take a day or two to respond.

Is there a sibling discount?

We do not offer a sibling discount.

Is there a multiple class discount?

If your child takes more than one class per week, we offer a $10 discount offer any additional classes.

Do you have a parent lobby?

We do not have a parent lobby. Parents can drop off their students or they can stay and watch but they must remain outside and watch through the window. We have found that our students do much better when their parents are not inside. Thank you for understanding!

Do you have a parent show or recital?

We do not have a recital or parent show. At the end of the season we make a video for the students and send it out to all the parents free of charge!

What if I have a questions or concern for the coaches?

If you have a question or concern and would like to talk to a coach, please email us. We don’t want to interrupt the coaches during class time and since our classes overlap they are constantly coaching! We will get back to you as soon as possible.